Tag Archives: Family

Enterprise Rental Car: Epic FAIL x2!

Enterprise Rental Car FAIL/WARNING!

Some of you may remember the fiasco I had with Enterprise Rental Cars last year. We’d booked the car over a month in advance, I called to verify 24 hrs prior, my reservation was in the system arrived and was denied the rental.

Mind you, we were already in the system as we’ve rented from Enterprise in the past. But I hadn’t been told that if I didn’t use my credit card (which I could have done and earned 5% cash back) that I’d have to bring, A) Gas Bill, B) Cable Bill, C) Cell Phone Bill, D) Electric Bill.

  1. A) We are an ALL electric house. No gas bill. B)We are streamers with ROKU so no cable bill. C) We are Straight Talk and Verizon Pre-Pay Customers D) While I DID show an electric bill (via my cell phone so limited bill visibility, we were belittled that we were “seriously delinquent.”

No. We were not.

We have a City Loan for replacing our roof to a more energy efficient metal roof. You can’t qualify for a city loan with electric delinquency. We are also POOL owners. Between the roof loan (an additional amount on our bill) AND a pool pump/water running, our bills run high. They also include, garbage service, storm water run-off, water and firefighter fee’s.

ONE bill in the summer (during which time the rental was for) was $650.00. Not delinquent, just HIGH bills due to the above reasons.

COMMON SENSE: I offered to bring the bill back so the agent could SEE the actual bill and not just the amount. I also offered to BRING our mortgage statement reflecting we are 20 year home owners.

AGAIN- The agent said no, indicted we were delinquent in our bills and Enterprise would not rent to people like us.

Home owners, perfect driving records, past Enterprise clients and denied and belittled. I made a few quick calls and BUDGET RENTAL had me on the road within 45 minutes!!!! (We’ve also rented from Budget before with NO ISSUES EVER, but when I’d called price-checking, Enterprise had come in lower)

THANK YOU BUDGET!!! Also, noteworthy, the trip was to meet my biological grandmother and also introduce her to my children. Thanks to Budget the trip wasn’t cancelled and sadly, my grandmother was right. Time was ticking, as she passed away a little over a week ago.

  ***   THIS YEAR!  ***

I notified Enterprise of what had happened. After about a week of repeating what happened to different agents, I spoke with the local GM who apologized profusely, SWORE this wasn’t the Enterprise way, and offered me a FREE 3-Day rental, for my next need. (This part took place after last years fiasco)

The last week in April (2017) I emailed the GM and upon no reply called the sore. The GM from last year, no longer worked for Enterprise. The NEW GM requested I forward the emails, (which I did) and then said Enterprise WOULD honor the 3-day rental. As I need a weekly rental, he said he’d get me a quite by the end of the week. This was on a Monday. By Monday the following week, I contacted him again, about  the rental quote.

“Sorry.  I had a death in the family last week.  I didn’t forget about you and I will make a reservation ASAP.”

I replied that day,

Oh no! I’m terribly sorry to hear that. Condolences to you and yours. Its not that I’m in any rush… the trip isn’t until 06/10/17, but I just like to try and get everything arranged so I know what’s done and needs to be done before leaving. Its only to Daytona, but I’ll still pack and treat this as if heading cross country. LOL

 

Again, sorry about your loss. Always hard saying goodbye to loved ones.”

 

 

This exchange happened May 8th. I NEVER heard another word from this GM.

On May 31ar I opened up a direct message dialogue with Enterprise Twitter online. I was assured they cared and someone would get in touch with me.

*Thumbs Up for the people running the Enterprise Twitter Acct!*

It is now June 4th. Yes, only 4 days, but if anyone had truly reviewed the timeline, I would suspect someone would have been in-touch by now.

Budget only comes in a tiny bit higher, but thus far, has been a hassle free experience.

IF and WHEN Enterprise Rental Car contacts me, I’ll UPDATE.

Until then… Be Wary!

Bobbi

Advertisements

1 Comment

Filed under Adult, Adventure, Bad Reviews, Family, Food for Thought, Uncategorized

#BobbiRomansReads An American Holiday CH4 at 3:15 EST TODAY

Yep, a quick impromptu reading in about ten minutes forsaking the crew arriving back home.

As always, to hear the other chapters, from here: Bobbi Romans FB Page then click MORE then click VIDEOS and they are labeled as #BobbiRomansReads Ch1, and so forth.

Happy Sunday!

Leave a comment

Filed under Contemporary Romance, Family, Food, Holiday, Romance, Uncategorized

Foodie, Foodie, Urmmm Whatie?

So here’s another FOODIE post. I told you, I cook lots, and cook often.

Last night we had Jalapeno Popper Won Tons with a light salad and what I called a fruit sampler for dessert.

Image may contain: food

Ever had this before?

Image may contain: food

The kids all gathered around to figure out how to eat this odditie food!

Image may contain: food

If I had to put a description to what it tastes like I’d have to describe this fruit as similar to an organic fruit roll-up. It comes appearing like the “ever had this” photo. You break open the crunchy peanut type shell, then eat the fruit that’s surrounding the large hard seeds inside. Image may contain: dessert and food There are only, on average, 2-4 seeds inside but there is no EASY way of getting them out, so, you chew around them. Rather like you would a cherry.

Tonight we had, Broccoli Cauliflower Salad with bread sticks and from scratch, 3-Layer Carrot Cake!

Image may contain: food

I LOVE this salad! Its so easy, and gives a rich kick like potato salad without all the carbs! I made 2 pans, (only 1 is pictured) since not everyone in the house likes raisins in their food.

So, what’s on YOUR table tonight?

Leave a comment

Filed under Family, Food, Food for Thought, Foodie, Uncategorized

#Bobbi Romans Reads (& a Tasty Tidbit)

Well, lots been happening since I last posted. Had our writing retreat from March 2 through the 5th at beautiful Lake Mystic in Bristol Florida alongside authors Bren Christopher, Jillian Chantal, Mari Carter, Carolyn Hector and Joan Wylder. Lots of words to paper. Yay!

Then returned and am continuing work on my latest WIP while also collaborating on a summer anthology, which promises to be SUPER steamy!

Adding to the fun, is the “SOON COMING” Bobbi Romans Reads!

What the heck is that?

Me attempting to stay BEHIND the camera as I read An American Holiday via FB Live. (So if you aren’t following me yet, now’s the time.) If things go good, you’ll hear a great story. If things go bad, well, you’ll have at least one afternoon of laughter.

Bobbi Romans Page

Bobbi Romans Profile Page

In fact I’m trying to get a good feel (with everyone’s input) which Bobbi Romans FB page to do this from? It will be a chapter or so at a time, maybe even 3-4 depending how well that 1st attempt goes.

Shows? Right now my Hulu addiction is Black Sails. Yowza… Love it.

As soon as Frankie and Grace come back, I’ll be watching that one too. Need to get caught up one day when there is time with my Walking Dead and Vikings which I’m seasons behind on as of now.

Today’s project? Give hubby the best birthday dinner ever. His actual birthday was yesterday but to aid with everyone being here, we are holding the event today. Menu? Surf & Turf! Steaks, Crab Legs, Baked Potatoes, Corn on the Cob, Jalapeno Cheesy Bread and Pineapple Upside down Cake for dessert. I’m spring cleaning the Gazebo and stringing lights to have dinner outside while the Florida weather is nice. Not too cold, not too hot, just right!

Before I go, I’ll share a “Tasty Tidbit.” Give a quick, cheap twist to an old favorite, Chicken and Rice. Simply add, one can of Crushed Pineapple and a few dashes of Moroccan Seasoning to create a unique twist to this old comfort food.

Hope everyone has an awesome weekend!

🙂

Bobbi

Leave a comment

Filed under Contemporary Romance, Family, Food, Food for Thought, Foodie, Uncategorized

A Thanksgiving Romance with Laughs & Warmth!

Looking for a fun, coming home again, comical Thanksgiving romance? You know…where a turkey may or may not explode and siblings have been forced to cook the holiday meal—for the first time ever?

Blurb:

Ahh, Thanksgiving… complete with ghosts of holidays past. Those being humiliating memories of last year’s revelry gone wild: jail cells, a tattoo and rose left on Kristi James pillow by someone she can’t remember.

Toss in two brothers who, while loving, had needled her with vivid imagery on what might have happened during that fateful rendezvous at the local HoJo’s. Seriously, what’s a girl to do? She’d run like hell from Harpers Ferry back to her apartment and job in Alexandria.

She’s praying this year’s holiday ends a bit more traditional. But between exploding turkey’s, cranberry fights, and the winter storm threatening to lock them all together for God only knew how long, she’s fairly certain her Norman Rockwell hopes have flown the coop.

Adding another layer to this casserole of disaster, the high school boyfriend—who’d cheated on her two days before prom—returns, claiming to have made a horrid mistake all those years prior.

Amid all this, what has her heart flip-flopping is catching her best friend Simon getting cozy with his latest girlfriend.
Thing is, she isn’t sure why its bothering her so badly.

Sometimes it takes coming home again… to discover how lost we’ve really been.

*BONUS: Inside the tale I’ve included Great Grandma’s Cranberry Salad Recipe!*

Right here:

Amazon:http://tinyurl.com/pqg28rh

ARe:https://www.allromanceebooks.com/product-anamericanholiday-1923016-177.html

SmashWords:https://www.smashwords.com/books/view/591141

Also available in PRINT!

Leave a comment

Filed under Family, Holiday, Humor, Recipe, Romance